Lead Turnaround Engineer

Aramco seeks a Lead Turnaround Engineer to drive performance recovery and optimization across its retail operations. In this role, you will lead high-impact turnaround initiatives for underperforming locations, using data-driven analysis to diagnose issues in sales, operations, and customer experience. You will design and execute remediation strategies, coordinate cross-functional teams, and establish KPIs to measure results. This position operates in a fast-paced, innovation-focused culture that values experimentation, ownership, and long-term impact in the retail technology space.

Responsibilities

• Lead end-to-end planning and execution of retail turnaround programs across underperforming locations
• Analyze financial, operational, and customer data to identify performance gaps and root causes
• Design and implement remediation plans spanning merchandising, staffing, processes, and customer experience
• Coordinate cross-functional teams including operations, finance, supply chain, and IT to drive change
• Establish KPIs, dashboards, and cadence for monitoring turnaround progress and impact
• Conduct site assessments, develop playbooks, and standardize best practices across the network
• Manage project timelines, risks, and stakeholder communication at all levels
• Partner with leadership on investment cases, ROI modeling, and prioritization of initiatives
• Lead pilots, A/B tests, and continuous improvement cycles based on data-driven insights
• Coach local leaders and teams to sustain operational and financial improvements

Required Skills

• Retail operations optimization
• Turnaround strategy and execution
• Financial and operational analysis
• Data analytics and KPI development
• Project and program management
• Process improvement (Lean/Six Sigma)
• Change management
• Stakeholder and cross-functional leadership
• Forecasting and ROI modeling
• Retail technology and systems