General Manager

As General Manager Operations at Aramark, you will lead food service and facilities operations for a high-profile client location. You'll oversee daily service delivery, safety, quality, and financial performance while managing and developing a diverse frontline team. In this role, you'll drive client satisfaction, implement process improvements, and ensure compliance with health and safety standards. Aramark offers growth, training, and opportunities to build a long-term career across education, healthcare, business, and sports environments while making a positive impact in the community.

Responsibilities

• Oversee daily food service and facilities operations to ensure quality, safety, and consistency with Aramark standards
• Lead, train, and schedule frontline and supervisory staff, fostering a culture of teamwork, inclusivity, and service
• Manage budgets, forecasts, inventory, and cost controls to achieve financial targets and operational efficiency
• Ensure compliance with health, safety, sanitation, and regulatory requirements across all service areas
• Build strong client relationships, address service issues, and drive continuous improvement in guest satisfaction
• Implement operational best practices, process improvements, and performance metrics to optimize service delivery
• Collaborate with senior leadership on strategic initiatives, new programs, and contract requirements
• Analyze operational data and prepare reports on performance, quality, and customer feedback
• Support talent development through coaching, performance reviews, and training initiatives
• Champion Aramark values, ethical standards, and community impact initiatives at the location

Required Skills

• Multi-unit or large-scale food service operations management
• Budgeting, financial analysis, and P&L management
• Staff scheduling, supervision, and performance management
• Food safety, sanitation, and HACCP compliance
• Facilities and custodial operations oversight
• Customer and client relationship management
• Health, safety, and regulatory compliance
• Data-driven decision-making and reporting
• Process improvement and operational efficiency
• Contract management and service level adherence