Pharmacy Technician

Join Giant Eagle as a Pharmacy Technician Trainee in our Healthcare & Medical Services department. In this role, you'll support pharmacists with prescription processing, customer service, and inventory management while learning pharmacy operations. You'll assist guests with questions, help maintain accurate records, and ensure compliance with safety and regulatory standards. Giant Eagle offers a collaborative, customer-first culture that values growth, teamwork, and community involvement. This trainee position is ideal for individuals interested in developing a pharmacy career in a supportive, fast-paced retail environment.

Responsibilities

• Assist pharmacists and pharmacy technicians with receiving, processing, and preparing prescription orders for pharmacist verification.
• Provide courteous, efficient customer service at the pharmacy counter and over the phone, referring clinical questions to the pharmacist.
• Accurately enter patient and prescription information into the pharmacy computer system while maintaining confidentiality and HIPAA compliance.
• Count, package, and label medications in accordance with company policies and regulatory requirements.
• Support inventory management by stocking shelves, rotating products, checking for expired items, and assisting with ordering and receiving medications and supplies.
• Operate the point-of-sale system for prescription and over-the-counter purchases, handling cash and electronic payments accurately.
• Help gather and update patient insurance information and assist with basic insurance and third-party processing under supervision.
• Maintain a clean, organized, and safe pharmacy work environment that meets all regulatory and company standards.
• Collaborate with pharmacists, technicians, and store teammates to support efficient pharmacy workflow and timely prescription fulfillment.
• Participate in training and development activities to progress toward full Pharmacy Technician responsibilities and any required certifications.

Required Skills

• Prescription data entry
• Medication counting and labeling
• Understanding of generic vs. brand medications
• Basic pharmacy calculations
• Point-of-sale (POS) operation
• Inventory tracking and stocking
• Handling and storing medications safely
• HIPAA-compliant patient data handling
• Insurance and third party processing basics
• Customer service and communication
• Cash handling and reconciliation
• Basic computer literacy
• Attention to detail and accuracy
• Time management in a fast-paced setting
• Team collaboration in a retail environment