Pharmacy Technician

Market District is seeking a Pharmacy Technician Trainee to support our Healthcare & Medical Services department. In this role, you'll assist pharmacists with filling prescriptions, managing inventory, and providing excellent customer service in a fast-paced retail pharmacy setting. You'll learn proper medication handling, data entry, and insurance processing while ensuring accuracy and compliance with regulations. Market District offers a collaborative culture, community engagement, and opportunities for professional growth within the Giant Eagle family, making it ideal for those starting a career in healthcare.

Responsibilities

• Assist pharmacists with processing new and refill prescriptions under direct supervision
• Enter and update patient, prescriber, and medication information in the pharmacy computer system
• Count, pour, label, and package medications accurately for pharmacist verification
• Handle customer interactions at the pharmacy counter, including check in, pick up, and basic inquiries
• Operate the pharmacy point of sale system and process cash, credit, and insurance transactions
• Support insurance claim processing by gathering necessary information and communicating basic issues to the pharmacist or technician
• Help maintain medication inventory, including receiving orders, stocking shelves, and rotating products to reduce waste
• Monitor and help manage prescription wait times, informing customers of status and ensuring timely service
• Answer phones, route calls appropriately, and take accurate messages for pharmacy staff
• Follow all state and federal regulations, company policies, and safety standards, including HIPAA and patient privacy requirements
• Maintain a clean, organized, and safe work environment in the pharmacy area
• Collaborate with pharmacists, technicians, and store team members to support overall store and pharmacy goals
• Participate in on the job training and complete required learning modules to progress in the trainee role

Required Skills

• Prescription data entry
• Medication counting and labeling
• Understanding of pharmacy laws and regulations
• Inventory control and stock rotation
• Basic math and dosage calculations
• Point-of-sale (POS) operation
• Customer service and communication
• Accuracy and attention to detail
• Handling protected health information (HIPAA)
• Insurance and third party processing basics
• Computer literacy (pharmacy systems)
• Team collaboration in retail environment
• Cash handling and reconciliation
• Time management in fast-paced setting