Food Service Manager

As Food Service Manager at Western Carolina University with Aramark, you will oversee daily dining operations, ensuring excellent food quality, safety, and guest service. You'll lead, schedule, and train frontline staff, manage inventory and ordering, and support budgeting and cost control. Partner with campus stakeholders to deliver a welcoming dining experience that reflects Aramark's values of service, teamwork, inclusivity, and safety. Aramark offers training, advancement opportunities, and the chance to positively impact students and the broader campus community every day.

Responsibilities

• Oversee daily campus dining operations and service standards
• Lead, schedule, and supervise food service staff
• Ensure compliance with food safety, sanitation, and health regulations
• Manage inventory, ordering, and vendor relationships
• Monitor budgets, food and labor costs, and financial performance
• Handle guest concerns and maintain high customer satisfaction
• Implement Aramark standards, policies, and safety procedures
• Train and develop team members for performance and growth
• Coordinate with university partners on menus and special events
• Support continuous improvement and operational efficiency

Required Skills

• Food service operations management
• Staff scheduling
• Inventory control
• Budgeting and cost control
• Food safety and sanitation (Serv
• Safe)
• Customer service management
• Vendor and supply management
• Team leadership and training
• Health and safety compliance
• POS systems and reporting