Concessions Division Director

As Concessions Division Director at ARAMARK, you will lead high-volume concessions operations across sports, entertainment, and institutional venues. You'll set strategy, manage P&L, and ensure excellence in food quality, speed of service, and guest satisfaction. Partnering closely with clients and on-site teams, you'll drive menu innovation, safety, and compliance while optimizing labor, inventory, and cost controls. You'll build and develop inclusive, high-performing teams that embody Aramark's culture of service, safety, and community impact, with opportunities for growth across our global portfolio.

Responsibilities

• Lead strategic planning and daily operations for the concessions division across multiple venues and accounts.
• Own division-level P&L, budgeting, forecasting, and financial performance metrics.
• Ensure strict compliance with food safety, sanitation, health, and workplace safety regulations.
• Develop, coach, and direct unit managers and frontline teams to achieve service and financial goals.
• Optimize menus, pricing, inventory, and procurement to manage costs and drive revenue growth.
• Partner with clients, venue operators, and internal stakeholders to align services with event and guest needs.
• Monitor KPIs, guest feedback, and operational data to drive continuous improvement and innovation.
• Implement Aramark standards for service, brand consistency, and inclusive, respectful workplace culture.
• Oversee hiring, scheduling, and labor planning to support high-volume events and peak periods.
• Lead new business openings, transitions, and special event operations within the concessions portfolio.

Required Skills

• Concessions operations management
• Food and beverage management
• P&L management
• Budgeting and forecasting
• Vendor and contract management
• Health and safety compliance
• Staff leadership and scheduling
• Inventory and cost control
• Customer experience design
• Data-driven performance analysis