Chief of Staff

Mission Pet Health is seeking a Chief of Staff to act as a strategic partner to our CEO, driving alignment and execution across the organization. In this role, you will coordinate key initiatives that advance innovative pet healthcare solutions, manage executive priorities, and translate vision into operational plans. You will lead cross-functional projects, track KPIs and OKRs, and prepare insights for leadership, board, and partners. This position thrives in an innovative, collaborative, pet-focused culture and offers significant impact on our mission and your professional growth.

Responsibilities

• Support the CEO in strategic planning, execution, and tracking of organizational priorities
• Coordinate cross-functional initiatives in healthcare and social assistance for pet health solutions
• Own executive calendars, agendas, and follow-up to ensure alignment and accountability
• Synthesize data and insights into clear presentations and strategic recommendations
• Drive OKR and KPI processes, reporting on progress to leadership and key stakeholders
• Lead special projects to improve operations, efficiency, and patient/client experience
• Partner with HR and leaders to strengthen an innovative, collaborative culture
• Facilitate communication between executive leadership and internal teams
• Oversee preparation for board, investor, and key partner meetings
• Identify process improvements and implement scalable frameworks across teams

Required Skills

• Strategic planning and execution
• Executive stakeholder management
• Data analysis and KPI/OKR management
• Healthcare or life sciences industry knowledge
• Project and program management
• Financial and operational modeling
• Business writing and executive presentation design
• Change management and process improvement
• Cross-functional collaboration and facilitation
• CRM and productivity tools (e.g., Salesforce, Slack, project management software)