Via Driver Partner

Via Transportation is seeking reliable Via Driver Partners to power our tech-enabled public mobility services. As an independent driver, you'll operate Via's on-demand shuttles and rides using our intuitive app, safely transporting riders on optimized routes. You'll provide friendly, professional service; follow all traffic and safety regulations; assist riders with special needs; and keep your vehicle clean and presentable. You'll collaborate with Via's operations team through the app, adapt to changing trip demand, and represent Via's mission to improve access and efficiency in public transit every day.

Responsibilities

• Safely operate a vehicle to transport passengers on Via's on-demand routes
• Use Via's driver app to accept, navigate, and complete trips efficiently
• Provide courteous, professional customer service to all riders
• Follow traffic laws, company policies, and safety protocols at all times
• Assist riders with boarding, exiting, and accessibility needs as required
• Maintain a clean, comfortable, and presentable vehicle interior and exterior
• Communicate with Via's operations team regarding issues, delays, or incidents
• Perform basic vehicle safety checks and report maintenance needs promptly

Required Skills

• Defensive driving
• Local area navigation
• GPS and routing apps (e.g., Waze, Google Maps)
• Mobile dispatch/driver apps
• Customer service
• Basic vehicle maintenance and safety checks
• Time management and route optimization
• Cashless/digital payment handling
• Accident and incident reporting
• ADA and paratransit rider assistance