HVAC Service Technician

A.O. Smith seeks an HVAC Service Technician I to install, start up, troubleshoot, and maintain residential and light commercial water heating and boiler systems. In this field-based role, you will perform diagnostics on gas and electric units, replace components, verify combustion and system performance, and ensure safe, code-compliant operation. You will read schematics, use digital test instruments, document service activities, and communicate findings to customers and internal teams. Working within a performance-driven, safety-focused culture, you'll receive training to grow your technical skills and advance within a stable global manufacturer.

Responsibilities

• Install, start up, and service residential and light commercial water heaters and boiler systems
• Perform diagnostics on gas and electric HVAC and water heating equipment
• Troubleshoot and replace valves, controls, burners, igniters, and related components
• Verify safe, efficient operation using combustion analyzers and electrical test instruments
• Interpret wiring diagrams, schematics, and technical service literature
• Document service activities, parts used, and recommendations in work orders
• Communicate findings and repair options clearly to customers and internal teams
• Follow safety procedures, codes, and company standards on every job
• Maintain service vehicle, tools, and inventory in clean, organized condition
• Support continuous improvement and training initiatives within the service team

Required Skills

• HVAC system troubleshooting
• Gas-fired equipment diagnostics
• Electrical testing with multimeter
• Combustion analysis
• Reading wiring diagrams and schematics
• Boiler and water heater service
• Mechanical repair and installation
• Use of hand and power tools
• Digital service documentation
• Knowledge of safety codes and regulations