Field Sales Representative

Optimum, a leading telecommunications provider, is seeking a Field Sales Representative to drive residential and small business growth for internet, TV, mobile, and voice services. In this role, you will prospect in assigned territories, conduct door-to-door outreach, qualify customer needs, and present tailored Optimum solutions, highlighting fiber speeds, bundled savings, and service reliability. You will manage a sales pipeline, meet or exceed monthly quotas, complete accurate order entry, and ensure smooth installations. Success requires strong communication, self-motivation, territory planning, and a customer-first approach aligned with Optimum's community-focused culture.

Responsibilities

• Prospect residential and small business customers within assigned field territory
• Conduct door-to-door and in-person outreach to generate new sales opportunities
• Assess customer connectivity needs and recommend appropriate Optimum products and bundles
• Present and explain pricing, promotions, and contract terms clearly and accurately
• Achieve or exceed monthly and quarterly sales quotas and performance targets
• Manage and update a sales pipeline, leads, and activities in CRM or tracking tools
• Process new service orders accurately to ensure timely installation and activation
• Collaborate with local teams to resolve customer issues and support smooth installations
• Maintain up-to-date knowledge of Optimum services, competitors, and market trends
• Represent Optimum professionally in local communities and at events to build brand awareness

Required Skills

• Field sales
• Territory management
• Prospecting and lead generation
• Door-to-door sales
• Customer needs analysis
• Sales presentation
• Negotiation and closing
• CRM or sales tracking tools
• Time management
• Product knowledge - telecom/Internet