Resource Aide

The YMCA is seeking a Resource Aide to support education, training, and e-learning programs that advance youth development and lifelong learning. This role assists with organizing instructional materials, coordinating program logistics, and providing on-site support to staff, volunteers, and participants. The Resource Aide helps maintain learning spaces, tracks supplies and resources, and supports data entry and basic reporting. Ideal candidates are organized, dependable, and comfortable working with diverse communities. Join a mission-driven team and gain valuable nonprofit, education, and community service experience while making a meaningful local impact.

Responsibilities

• Support set-up and breakdown of classrooms, training rooms, and e-learning spaces for youth and adult programs
• Prepare, organize, and distribute educational materials, supplies, and equipment for programs and classes
• Greet participants and families, answer basic questions, and direct them to appropriate staff or resources
• Assist instructors with attendance, classroom logistics, and basic behavior support within YMCA guidelines
• Provide basic technical assistance with computers, tablets, projectors, and e-learning platforms as directed
• Maintain clean, safe, and organized program spaces in accordance with YMCA policies and safety standards
• Help maintain simple records, such as attendance logs and supply inventories, and assist with basic data entry
• Support outreach efforts by preparing flyers, updating information boards, and sharing program information with participants
• Promote an inclusive, welcoming environment that respects diversity and supports positive youth development
• Follow all YMCA policies and procedures regarding safety, confidentiality, and child protection

Required Skills

• Basic computer skills (email, word processing, data entry)
• Familiarity with or willingness to learn e-learning platforms and educational technology
• Organization and time management skills
• Attention to detail in preparing materials and maintaining records
• Customer service and communication skills (in-person, phone, and basic written communication)
• Ability to work effectively with children, youth, families, and diverse community members
• Classroom or group support skills, including following behavior management guidance from instructors
• Basic problem-solving skills and ability to follow instructions and established procedures
• Ability to lift and move supplies and set up learning spaces as needed
• Bilingual communication skills preferred (e.g., Spanish/English)