Assistant Services Manager

Ulta Beauty is seeking an Assistant Services Manager to support salon and services operations in a fast-paced retail environment. You'll help lead beauty service teams, ensure an exceptional guest experience, and drive sales across salon, brow, and skin services. In this role, you'll coach and schedule stylists and service providers, maintain service standards and compliance, manage inventory and merchandising for services, and partner with the Services Manager to meet sales and profitability goals. You'll model Ulta Beauty's inclusive, guest-obsessed culture while helping develop talent and supporting clear career growth paths.

Responsibilities

• Support daily salon and beauty services operations within the store
• Deliver and model exceptional guest service across all service offerings
• Coach, schedule, and support stylists and service providers
• Assist with meeting sales, service, and profitability targets
• Oversee service-related inventory, merchandising, and tester standards
• Ensure compliance with safety, hygiene, and brand/service protocols
• Handle guest concerns and resolve service-related issues promptly
• Support hiring, onboarding, and ongoing training of service staff
• Monitor KPIs and assist with labor management and scheduling
• Promote Ulta Beauty loyalty programs and service packages

Required Skills

• Retail operations
• Team leadership
• Customer service
• Point-of-sale systems
• Inventory management
• Visual merchandising
• Sales analysis
• Scheduling and labor management
• Conflict resolution
• Cash handling and reconciliation