Litigated Claims Specialist

Zurich Insurance Company Ltd. seeks a Litigated Claims Specialist to manage complex, litigated property and casualty claims in our Finance & Insurance portfolio. In this role, you will investigate coverage, assess liability and damages, set and adjust reserves, and develop resolution strategies that balance customer needs, legal exposure, and financial outcomes. You will direct and evaluate defense counsel, participate in mediations and settlement negotiations, and ensure compliance with regulatory and company standards. At Zurich, you'll join a collaborative, ethical culture focused on learning, sustainability, and long-term career growth.

Responsibilities

• Investigate and evaluate complex, litigated property and casualty claims
• Analyze coverage, liability, damages, and exposure across jurisdictions
• Develop and execute litigation and resolution strategies
• Direct, select, and evaluate outside defense counsel performance
• Participate in mediations, arbitrations, and settlement negotiations
• Set, monitor, and adjust claim reserves in line with company guidelines
• Ensure compliance with regulatory requirements and internal policies
• Document claim files thoroughly and maintain data quality in systems
• Collaborate with underwriting, risk engineering, and actuarial teams
• Contribute to continuous improvement of claims processes and practices

Required Skills

• Litigated claims management
• Insurance coverage analysis
• Liability and damages evaluation
• Settlement negotiation
• Legal and policy interpretation
• Reserving and financial reporting
• Vendor and outside counsel management
• Claims investigation and documentation
• Regulatory and compliance knowledge
• Claims systems and MS Office proficiency