Advisor

Join DICK'S Sporting Goods as an Advisor, helping athletes and outdoor enthusiasts find the right gear, apparel, and footwear. You'll greet customers, assess their needs, and provide knowledgeable, sport-specific product recommendations while delivering outstanding, personalized service. Responsibilities include maintaining merchandise standards, setting displays, and keeping sales floors organized and well-stocked. You'll process transactions, handle returns, and support e-commerce services like buy-online-pickup-in-store. In our performance-driven, team-focused culture, you'll receive training, coaching, and growth opportunities to build a rewarding retail career rooted in sports and community.

Responsibilities

• Greet customers and deliver personalized, sport-focused product recommendations.
• Assist customers with sizing, fitting, and selection of equipment, apparel, and footwear.
• Operate POS systems to process sales, returns, and exchanges accurately.
• Support e-commerce services, including buy-online-pickup-in-store and order pickups.
• Maintain merchandise standards, presentation, and signage on the sales floor.
• Monitor inventory levels and assist with stocking, tagging, and price changes.
• Keep fitting rooms, aisles, and displays clean, organized, and safe.
• Actively cross-sell and upsell complementary products to meet customer needs.
• Stay current on product features, brands, and sport trends to advise customers.
• Collaborate with teammates to meet sales goals and deliver an engaging store experience.

Required Skills

• Retail sales
• Customer service
• Point-of-sale (POS) systems
• Cash handling
• Product merchandising
• Inventory management
• Sports equipment knowledge
• Apparel and footwear fitting
• E-commerce order processing (BOPIS/ship-from-store)
• Cross-selling and upselling