Assistant Community Manager

Newbury Residential Inc. seeks an Assistant Community Manager to support operations across urban residential communities in Greater Boston. In this hands on role, you'll assist with leasing, resident relations, rent collection, and vendor coordination while helping maintain high standards for property presentation and service. You'll track occupancy and financial metrics, support resident events and communications, and ensure compliance with policies and regulations. Working closely with experienced principals, you'll gain exposure to the full development and property management lifecycle in an entrepreneurial, collaborative environment focused on long term value creation.

Responsibilities

• Support the Community Manager in daily operations across a portfolio of residential communities in Greater Boston
• Respond to resident inquiries, service requests, and complaints with professionalism and urgency
• Assist with lease administration, move-ins/move-outs, renewals, and resident documentation
• Coordinate vendors, maintenance requests, inspections, and common-area upkeep
• Help plan and execute resident events and communications to strengthen community engagement
• Track occupancy, rent collections, delinquencies, and report key metrics to leadership
• Maintain accurate records in property management and CRM systems
• Support marketing efforts for new lease ups, including listings, tours, and social media
• Ensure compliance with fair housing, safety, and company policies
• Collaborate with principals and onsite teams to uphold Newbury's standards of design, service, and resident experience

Required Skills

• Property management software (e.g., Yardi, Real
• Page, App
• Folio)
• Residential leasing and lease administration
• Resident relations and customer service
• Rent collection and basic property accounting
• Fair housing and landlord tenant regulations
• Vendor and maintenance coordination
• Marketing and lease up support
• Data entry and reporting in Excel
• Written and verbal communication
• Time management and task prioritization