Dining Service Manager

As a Dining Service Manager with Aramark in Food & Beverage Operations, you will lead daily dining room and catering operations, managing front-of-house teams, service standards, and guest satisfaction. You'll coordinate with culinary and facilities partners to ensure safe, compliant, and efficient service, control labor and food costs, and support budgeting goals. You'll recruit, train, and schedule staff, model Aramark's culture of service, safety, and inclusion, and drive continuous improvement to deliver exceptional experiences for clients, guests, and the community.

Responsibilities

• Oversee daily dining service and front-of-house operations, including cash handling and guest flow
• Lead, schedule, train, and coach service staff to deliver consistent, high-quality guest experiences
• Monitor food safety, sanitation, and workplace safety in line with Aramark and regulatory standards
• Collaborate with culinary, facilities, and client partners to coordinate menus, events, and service expectations
• Manage inventory, ordering, and waste control to meet cost and quality targets
• Track and analyze labor, sales, and service metrics to support financial goals
• Resolve guest issues promptly and professionally, ensuring service recovery and satisfaction
• Support hiring, onboarding, and performance evaluations for dining service team members
• Implement Aramark's service, inclusivity, and ethical standards in all daily operations
• Drive continuous improvement initiatives to enhance efficiency, quality, and staff engagement

Required Skills

• Food & beverage operations management
• Front-of-house service management
• Staff scheduling and labor management
• Customer service and guest relations
• Food safety and sanitation compliance
• Inventory and cost control
• Cash handling and POS systems
• Team leadership and staff training
• Health, safety, and regulatory compliance
• Event and catering coordination