Food Service Operations Manager

Aramark is seeking a Food Service Operations Manager to lead daily operations in a high-volume environment within the accommodation and food services industry. In this role, you will oversee staff scheduling, training, and performance while ensuring exceptional food quality, guest service, and strict adherence to safety and sanitation standards. You will manage budgets, inventory, and vendor relationships, analyze operational metrics, and implement continuous improvements. Partner with clients and internal teams to deliver consistent, inclusive, and positive experiences that reflect Aramark's culture of service, teamwork, and community impact.

Responsibilities

• Oversee daily food service operations to ensure quality, safety, and consistency
• Manage, schedule, and train food service staff, promoting teamwork and service excellence
• Monitor food cost, labor, and inventory to meet financial and operational targets
• Ensure compliance with health, safety, and sanitation regulations and Aramark standards
• Collaborate with clients and internal partners to meet service expectations and resolve issues
• Implement continuous improvement initiatives to enhance guest satisfaction and efficiency
• Analyze sales and feedback data to adjust menus, staffing, and service approaches
• Maintain accurate operational records, reports, and performance metrics
• Support hiring, onboarding, and performance management of frontline staff
• Promote Aramark's culture of inclusivity, ethics, and community impact

Required Skills

• Food service operations management
• Staff scheduling and workforce planning
• Budgeting and cost control
• Inventory management
• Food safety and sanitation (HACCP/Serv
• Safe)
• Customer service management
• Health and safety compliance
• Data and KPI analysis
• Training and performance management
• Vendor and supply management