Direct Sales Representative

Astound is seeking a Direct Sales Representative to drive residential growth in multi-dwelling units (MDUs) for our high-speed internet, TV, and phone services. In this role, you'll prospect and engage residents onsite, explain fiber-rich broadband and advanced WiFi solutions, and close new accounts while delivering a customer-first experience. You'll build partnerships with property managers, participate in community events, and consistently meet sales targets. This position offers hands-on experience with cutting-edge telecommunications technology in a fast-paced, team-oriented environment focused on innovation, network expansion, and local-community impact.

Responsibilities

• Generate new residential MDU sales for Astound's internet, TV, and phone services through direct outreach, events, and onsite engagement
• Prospect, qualify, and follow up on leads within assigned multi-dwelling unit (MDU) communities
• Present and clearly explain Astound's broadband, video, and voice solutions, pricing, and promotions to prospective customers
• Accurately complete orders, contracts, and required documentation in CRM and sales systems
• Build relationships with property managers and community contacts to support ongoing sales opportunities
• Meet or exceed assigned sales quotas and performance metrics in a fast-paced environment
• Provide exceptional customer service, handling basic product questions and coordinating with support teams
• Stay current on Astound products, competitors, and market trends to tailor sales approaches
• Represent Astound's brand professionally at community events and onsite activities
• Collaborate with internal teams to share customer feedback and improve the overall customer experience

Required Skills

• Direct sales
• Territory prospecting
• Customer relationship management
• Telecommunications products knowledge
• Fiber and broadband fundamentals
• Contract and order processing
• CRM and sales software
• Presentation and product demos
• Negotiation and closing techniques
• Basic data networking/Wi
• Fi concepts