Quality Improvement Specialist

Sevita seeks a Quality Improvement Specialist to advance person-centered care across our community-based health and social services programs. In this role, you will design and lead quality initiatives, analyze outcomes data, and conduct audits to ensure compliance with regulatory and accreditation standards. Partnering closely with program teams, you'll drive process improvements that enhance safety, effectiveness, and client experience. Sevita offers a collaborative, mission-driven culture, ongoing training, and professional development so you can grow your career while making a meaningful impact every day.

Responsibilities

• Design, implement, and monitor quality improvement initiatives across community-based programs.
• Collect, analyze, and report performance and outcomes data to identify trends and opportunities.
• Conduct audits, chart reviews, and compliance checks against regulatory and accreditation standards.
• Collaborate with program leaders and frontline staff to develop and implement action plans.
• Facilitate root cause analyses and process-improvement projects to enhance safety and effectiveness.
• Prepare clear quality reports and presentations for leadership and stakeholders.
• Provide training and coaching on quality standards, tools, and best practices.
• Support readiness for accreditation, licensing, and internal quality reviews.

Required Skills

• Quality improvement methodologies (PDSA, Lean, Six Sigma)
• Data analysis and reporting
• Healthcare or social services compliance
• Auditing and chart review
• Root cause analysis
• Performance measurement and outcomes tracking
• Process mapping and workflow optimization
• Quality management software/EHR reporting tools
• Report writing and documentation
• Training and facilitation