Driver Guide

Icy Strait Point LLC seeks a seasonal Driver Guide to safely transport guests while delivering engaging, informative commentary about Hoonah, Alaska, and Tlingit culture. In this Hospitality & Travel role within our Transportation & Logistics team, you will operate vehicles on scheduled routes, follow all safety and DOT regulations, assist guests with boarding, and provide exceptional customer service. Ideal candidates are friendly, safety-focused, comfortable speaking to groups, and passionate about nature, wildlife, and local culture. Join a collaborative team in a stunning, remote setting serving visitors from around the world.

Responsibilities

• Safely operate passenger vehicles such as vans or minibuses on scheduled routes and tours.
• Conduct pre trip and post trip vehicle inspections and report any maintenance needs.
• Provide engaging, accurate narration about local culture, history, wildlife, and attractions.
• Greet guests, assist with boarding, seating, and disembarking, and handle luggage as needed.
• Follow all traffic laws, DOT regulations, and company safety policies at all times.
• Maintain a clean, comfortable, and welcoming vehicle environment for guests.
• Monitor road, weather, and wildlife conditions and adjust driving and routes as needed.
• Coordinate with dispatch and tour operations staff regarding schedules, delays, and guest counts.
• Educate guests on responsible tourism, environmental stewardship, and respectful cultural behavior.
• Complete basic administrative tasks such as mileage logs, fuel records, and incident reports.

Required Skills

• Passenger vehicle driving and maneuvering
• Knowledge of defensive driving techniques
• Route navigation and time management
• Use of two way radios and basic dispatch communication
• Public speaking and tour narration
• Customer service and guest relations
• Basic vehicle inspection and safety checks
• Incident and mileage logging
• Local area, wildlife, and cultural knowledge (trainable)
• Emergency and safety response awareness