Direct Support Professional

HOME OF HOPE seeks a Direct Support Professional to provide compassionate, faith-based care to homeless children and their young mothers in a residential setting. This role supports daily living activities, life skills development, and structured routines while ensuring safety and emotional well-being. The DSP will model positive behavior, assist with education and therapy schedules, document resident progress, and collaborate with a multidisciplinary team. Ideal candidates are patient, dependable, and mission-driven, with a heart for serving vulnerable families and helping them achieve lasting stability and independence.

Responsibilities

• Provide direct support and supervision to children and young mothers in residential care
• Assist residents with daily living skills, routines, and positive behavior support
• Ensure a safe, nurturing, and structured environment aligned with faith-based values
• Document observations, incidents, and progress notes accurately and timely
• Collaborate with counselors, case managers, and educators on individualized care plans
• Support life skills, education, and therapeutic activities as scheduled
• Model respectful communication, empathy, and healthy boundaries
• Respond calmly to crises and follow all safety and reporting protocols
• Participate in team meetings, trainings, and continuous improvement efforts
• Maintain facility cleanliness and uphold organizational policies and procedures

Required Skills

• Residential care support
• Behavior management
• Crisis de-escalation
• Documentation and reporting
• Trauma-informed care practices
• Basic counseling and active listening
• Life skills coaching
• Safeguarding and child protection
• Collaboration with multidisciplinary teams
• Time management and shift work reliability