Case Manager / Counselor

Helen Ross McNabb Center seeks a Transition Recovery Home Case Manager to support adults in early recovery within a community-based residential setting. The Case Manager provides person-centered case management, develops and monitors recovery plans, coordinates mental health, addiction, medical, housing, and social services, and offers daily living and relapse-prevention support. This role collaborates closely with an interdisciplinary team, documents services in EHRs, and practices trauma-informed, recovery-oriented care in a mission-driven nonprofit environment.

Responsibilities

• Provide person-centered case management for adults in a transition recovery home setting.
• Develop, implement, and monitor individualized recovery and service plans.
• Coordinate mental health, addiction, medical, housing, and social service resources.
• Support residents with daily living skills, goal setting, and relapse prevention.
• Conduct regular home visits, check-ins, and crisis response as needed.
• Maintain accurate, timely documentation in electronic health records.
• Collaborate with clinical teams, community partners, and family supports.
• Advocate for client needs while promoting empowerment and self-sufficiency.
• Facilitate groups and educational sessions focused on recovery and life skills.
• Uphold agency policies, safety standards, and trauma-informed care practices.

Required Skills

• Case management
• Motivational interviewing
• Crisis intervention
• Knowledge of substance use and mental health disorders
• Care coordination and discharge planning
• Electronic health record (EHR) documentation
• Community resource navigation
• Risk assessment and safety planning
• Group facilitation
• Time management and organization