Job Coach

Hope Services, a mission-driven non-profit serving individuals with intellectual and developmental disabilities across Silicon Valley and the Bay Area, is seeking a Job Coach. In this role, you will support adults with developmental disabilities to obtain and maintain meaningful community employment. Responsibilities include providing one-on-one and group job coaching, teaching job skills and workplace behavior, collaborating with employers, documenting progress, and advocating for inclusive work environments. Join a compassionate, client-focused team and make a tangible impact while developing your human services career.

Responsibilities

• Provide one-on-one and group job coaching to adults with intellectual and developmental disabilities in community and workplace settings
• Assess client strengths, interests, and support needs to develop individualized employment plans
• Train clients in job tasks, workplace expectations, communication, and appropriate social behaviors
• Build and maintain relationships with employers to support successful job placement and retention
• Monitor client progress, document services, and prepare timely reports and case notes
• Collaborate with interdisciplinary team members, families, and external agencies to coordinate services
• Advocate for client workplace accommodations and inclusive employment practices
• Provide on-the-job problem solving, coaching, and crisis intervention as needed
• Facilitate job readiness workshops, interview preparation, and soft skills training
• Participate in ongoing training, quality improvement, and agency meetings

Required Skills

• Job coaching and task analysis
• Vocational assessment and individualized planning
• Documentation and case note writing
• Behavior management and de-escalation
• Employer outreach and relationship building
• Workplace accommodations and ADA awareness
• Group facilitation and training delivery
• Time management and caseload organization
• Basic computer and case management software skills
• Communication and interpersonal skills