Senior Director, Account Management

LevelTen Energy seeks a Senior Director, Account Management to lead strategic relationships with enterprise energy buyers and partners in our Energy & Utilities marketplace. You will own a portfolio of key accounts, drive revenue growth, and expand adoption of our renewable energy transaction platform. In close collaboration with Sales & Business Development, Product, and Market Operations, you'll craft account strategies, negotiate complex clean energy deals (PPAs, VPPAs, RECs), and guide clients through the full deal lifecycle. You'll build, mentor, and scale a high-performing account management team in a mission-driven, data-focused culture.

Responsibilities

• Own and grow a portfolio of strategic enterprise and utility accounts across Level
• Ten's renewable energy marketplace.
• Develop and execute multi-year account plans aligned to customer decarbonization and procurement goals.
• Lead negotiation of complex clean energy transactions (PPAs, VPPAs, RECs and related structures).
• Partner with Sales & Business Development to drive new revenue and expansion within existing accounts.
• Collaborate with Product and Market Operations to align platform capabilities with client needs and market trends.
• Build, lead, and mentor a high-performing account management team with clear goals and performance metrics.
• Use data and analytics to forecast pipeline, track performance, and inform account and pricing strategies.
• Represent the voice of the customer to internal stakeholders, influencing product roadmap and go to market strategy.
• Establish executive-level relationships and lead quarterly business reviews with key customers.
• Ensure exceptional customer experience, retention, and referenceability across the account portfolio.

Required Skills

• Enterprise account management
• Strategic account planning
• Contract negotiation
• Power purchase agreements (PPAs/VPPAs)
• Renewable energy markets and products
• Sales & revenue forecasting
• Data analysis and reporting (CRM/BI tools)
• Team leadership and people management
• Executive stakeholder management
• Deal structuring and financial acumen