shift supervisor

Aramark is seeking a dedicated and skilled Hourly Supervisor to join our vibrant team, bringing leadership to daily operations within our professional services sector. This role is pivotal in ensuring the efficient and effective management of staff and resources, directly contributing to the fundamentals of service excellence and client satisfaction. You will serve as a primary point of contact for both team members and clients, making sure that operations run smoothly and meet the high standards established by Aramark.

Responsibilities

• Oversee daily team operations and provide supervision for an interdisciplinary team of employees.
• Schedule shifts and allocate assignments to ensure optimal staffing levels and meet operational demands.
• Maintain a safe and healthy work environment by enforcing organizational standards, procedures, and legal regulations.
• Enhance service quality and operational effectiveness by implementing and refining procedures.
• Monitor team performance and provide feedback, including conducting performance reviews.
• Handle customer complaints, resolving issues with a focus on customer satisfaction.
• Prepare reports on team performance, mission-related objectives, and resource usage.

Required Skills

• Strong leadership and people management skills
• Effective communication, both verbal and written
• Critical thinking and problem-solving capabilities
• Ability to work under pressure and make decisions quickly
• Proficiency in the use of Microsoft Office and industry-related software applications
• Experience in project management and team supervision