Shop, Deliver, Earn Cash

Instacart is seeking independent contractors to shop, deliver, and earn cash by fulfilling grocery orders across North America. As a shopper, you'll use the Instacart app to accept orders, locate items in local partner stores, ensure product quality, and deliver groceries to customers' doors. You manage your own schedule, working when and where you choose in a fast-paced, customer-focused environment. This role suits self-starters who are comfortable on their feet, can lift grocery bags, navigate using a smartphone, and provide a friendly, reliable delivery experience every time.

Responsibilities

• Receive and shop customer grocery orders using the Instacart app
• Select accurate items and ensure quality and freshness of products
• Securely pack groceries for safe transport
• Drive safely to customers' locations and deliver orders on time
• Communicate clearly with customers regarding substitutions or delivery issues
• Follow Instacart policies, local traffic laws, and safety guidelines
• Manage your own schedule and accept orders based on your availability
• Use smartphone and GPS for navigation and order management

Required Skills

• Customer service
• Time management
• Route navigation/GPS use
• Basic smartphone/app proficiency
• Safe driving practices
• Order accuracy and attention to detail
• Basic cashless payment handling
• Inventory and product locating in stores
• Problem-solving and substitution decisions
• Communication with customers and support