Direct Support Program Coordinator

As a Direct Support Program Coordinator at Sevita, you will lead and coordinate community-based services for individuals with disabilities and complex needs. You will oversee daily program operations, supervise and coach direct support staff, and ensure person-centered plans are implemented with compassion and consistency. In collaboration with families and interdisciplinary teams, you'll monitor progress, maintain regulatory compliance, and promote a safe, inclusive environment. Sevita's supportive, growth-focused culture provides ongoing training, professional development, and the chance to build a meaningful career improving lives.

Responsibilities

• Coordinate daily operations of direct support programs serving individuals with disabilities and complex needs
• Supervise and support direct care staff, ensuring person-centered, high-quality services
• Develop, implement, and monitor individualized service plans in collaboration with interdisciplinary teams
• Ensure compliance with agency policies, licensing, and regulatory standards
• Collect and review documentation, incident reports, and progress notes for accuracy and timeliness
• Communicate regularly with individuals served, families, and community partners
• Support training, coaching, and performance feedback for team members
• Assist with scheduling, staffing, and basic budgeting/resource allocation for programs
• Promote a safe, inclusive, and respectful environment for individuals and staff
• Participate in quality improvement initiatives and reporting

Required Skills

• Program coordination
• Staff supervision
• Person-centered planning
• Behavioral support documentation
• Case management
• Regulatory compliance in human services
• Crisis de escalation and intervention
• Electronic health record or documentation systems
• Schedule and resource management
• Interdisciplinary team collaboration