Bodily Injury Claims Adjuster

Join GEICO as a Bodily Injury Claims Adjuster in our Insurance department within the Banking, Insurance & Investment industry. You'll investigate auto accidents involving injuries, evaluate liability and damages, review medical records, and negotiate fair settlements within authority levels. Partner with attorneys, medical providers, and policyholders while delivering empathetic, timely communication. Leveraging data and claim systems, you'll document findings, manage a structured claim inventory, and support fraud detection. GEICO offers robust training, development, and advancement in a performance-driven, inclusive culture focused on customer service and continuous improvement.

Responsibilities

• Investigate bodily injury auto claims, gathering statements, police reports, and documentation
• Evaluate liability and damages using policy language, facts, and applicable laws
• Review and analyze medical records, bills, and treatment plans for injury claims
• Negotiate fair settlements with claimants, attorneys, and medical providers within authority limits
• Maintain detailed, accurate claim notes and documentation in claims systems
• Communicate clearly and empathetically with policyholders and injured parties throughout the claim
• Collaborate with internal teams, defense counsel, and specialists on complex or litigated files
• Identify potential fraud indicators and escalate as appropriate
• Manage a structured inventory of claims to meet service, quality, and cycle-time goals
• Participate in ongoing training, coaching, and performance feedback to enhance expertise

Required Skills

• Bodily injury claims handling
• Liability evaluation
• Medical record review and analysis
• Negotiation and settlement strategies
• Insurance policy interpretation
• Claims management systems (e.g., Guidewire or similar)
• Written and verbal communication
• Data entry and documentation accuracy
• Time management and prioritization
• Basic Excel and reporting skills