Bodily Injury Claims Adjuster

Join GEICO as a Bodily Injury Claims Adjuster in our Insurance department. In this role, you'll investigate auto accidents involving injuries, evaluate liability and damages, and negotiate fair settlements within your authority. You'll review medical records, analyze coverage, collaborate with defense counsel, and communicate empathetically with customers, claimants, and providers. Working in a performance-driven, inclusive culture, you'll leverage data and established guidelines to make sound decisions, manage a steady caseload, and continuously develop your technical and negotiation skills with strong training and career growth opportunities.

Responsibilities

• Investigate and evaluate bodily injury auto claims from first notice through resolution
• Analyze coverage, liability, and damages using policy language and state regulations
• Review medical records, bills, and supporting documentation to assess injury exposure
• Negotiate fair, timely settlements within authority while managing claim costs
• Communicate clearly and empathetically with customers, claimants, attorneys, and providers
• Document claim files accurately in the claims management system
• Collaborate with defense counsel and internal partners on litigated and complex claims
• Adhere to regulatory requirements, internal guidelines, and quality standards
• Manage a structured caseload, meeting productivity and service-level expectations
• Participate in ongoing training to enhance technical, legal, and negotiation skills

Required Skills

• Bodily injury claims evaluation
• Liability analysis
• Medical record review
• Claims negotiation and settlement
• Insurance coverage interpretation
• Litigation and subrogation awareness
• Claims management systems (CMS)
• Written and verbal communication
• Time management and prioritization
• Data-driven decision-making