DIrect Support Program Supervisor

As a Direct Support Program Supervisor at Sevita, you'll lead a team delivering person-centered services in community and home settings. You will oversee daily operations, staff scheduling, and individualized support plans for people with diverse abilities, ensuring safety, quality, and regulatory compliance. In partnership with families and clinical teams, you'll guide staff, support skill building and community inclusion, manage documentation, and respond to crises. This role is ideal for an empathetic, organized leader passionate about community-based care and improving lives every day.

Responsibilities

• Lead and supervise direct support staff providing community-based services to individuals with diverse abilities.
• Ensure person-centered plans are implemented, documented, and reviewed for quality outcomes.
• Monitor health, safety, and compliance with agency, state, and federal regulations.
• Coordinate schedules, caseloads, and staffing to meet service and funding requirements.
• Provide coaching, performance feedback, and training to team members.
• Respond to crises, problem-solve service challenges, and collaborate with clinical partners.
• Engage families, guardians, and community partners to support individual goals.
• Maintain accurate, timely documentation and participate in audits and quality reviews.

Required Skills

• Individual support planning (ISP)
• Behavioral health support
• Staff supervision and coaching
• Crisis intervention
• Case management
• Electronic health record (EHR) documentation
• Regulatory and compliance knowledge
• Person-centered planning
• Training and onboarding
• Scheduling and staffing