General Manager

Join Zaxby's as a General Manager and lead a high-energy, guest-focused restaurant team. You will oversee daily operations, ensuring excellent guest service, quality food preparation, and a clean, welcoming environment. Responsibilities include hiring, training, and scheduling team members; managing inventory, food costs, and labor budgets; and enforcing safety and sanitation standards. You'll drive sales through local marketing and community involvement while modeling Southern hospitality. This role offers strong growth potential within a fast-growing brand for leaders who are organized, hands-on, and passionate about people and operations.

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service
• Lead, train, coach, and schedule team members for all shifts
• Maintain high standards for food quality, safety, and sanitation
• Manage inventory, ordering, and cost controls for food and labor
• Monitor financial performance and implement plans to meet targets
• Deliver exceptional guest service and resolve customer issues
• Ensure compliance with company policies and regulatory requirements
• Drive local store marketing and community involvement efforts
• Maintain a clean, safe, and welcoming environment for guests and staff
• Support talent development and advancement within the restaurant

Required Skills

• Restaurant operations management
• Staff hiring, training, and scheduling
• Customer service management
• Food safety and sanitation
• Inventory management
• Budgeting and P&L basics
• Labor and cost control
• Conflict resolution
• Health and safety compliance
• Point-of-sale (POS) systems