Bilingual Customer Service Representative

GEICO is seeking a Bilingual Customer Service Representative to support our Finance & Insurance customers with exceptional service in both English and Spanish. In this role, you will handle inbound calls, chats, and emails about policies, billing, and claims, providing accurate information and resolving issues with empathy and professionalism. You'll process policy updates, payments, and account changes while meeting quality, compliance, and performance goals. GEICO offers structured training, clear career paths, and a performance-driven, inclusive culture that rewards growth, collaboration, and continuous improvement.