Family Liaison

18 Degrees is seeking a Family Liaison for our K4H Pittsfield initiative, connecting families and partners with our digital product teams. In this hybrid role, you'll build strong relationships with K4H families, gather feedback, and translate real-world needs into clear requirements for designers and engineers. You'll coordinate onboarding, communication, and user research activities while tracking engagement and outcomes. Working within a small, senior team, you'll help shape user-centered features that make our web and mobile products more accessible, intuitive, and impactful for families and community stakeholders.