Customer Support Clerk

Berkheimer Business Services LLC seeks a detail-oriented Customer Support Clerk to deliver responsive service to clients using our payroll, HR, and benefits solutions. In this role, you will handle inbound calls, emails, and tickets, resolving routine inquiries and guiding users through our HR technology platforms. You'll research and resolve account, payroll, and benefits issues, document all interactions in our CRM, and coordinate with internal teams to address complex or compliance-related questions. Ideal candidates bring strong communication, accuracy, and customer service skills, with experience in payroll, HR, or benefits support a plus.