Contact Center Representative

North Easton Savings Bank is seeking a Contact Center Representative to support customers at the intersection of banking and biotechnology-driven healthcare innovation. In this role, you will handle high-volume inbound and outbound calls, emails, and chats, resolving account, product, and basic technical issues while ensuring strict adherence to privacy and security standards. You will document interactions in CRM systems, educate customers on digital tools, and collaborate with cross-functional teams. Join our innovative, mission-driven culture and help deliver exceptional service that supports groundbreaking medical and financial solutions.