Client Services Manager

American Esoteric Laboratories is seeking a Client Services Manager to lead relationships with physicians, hospitals, and healthcare providers for our regional clinical laboratory. In this role, you will serve as the primary point of contact, overseeing onboarding, education, and daily support for clients using AEL's diagnostic testing services. You will resolve service issues, coordinate with lab operations, and monitor performance metrics to ensure accurate, timely results and high satisfaction. This position blends healthcare service, data-driven insights, and cross-functional collaboration in a professional, quality-focused environment.