Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title: Field Service Technician
Location: Blandon, PA (Hybrid with some travel)
Schedule: Monday - Friday 7:00AM - 3:30 PM

About Us:
Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Overview:
Excelsior Blower Systems, a proud Ingersoll Rand brand, has been a powerhouse in engineered air solutions delivering decades of proven performance, reliability, and innovation. Backed by a legacy of excellence, we're trusted across industries for systems that perform under pressure and consistently exceed expectations. We're looking for a hands-on Service Technician with strong mechanical abilities, who thrives in the field and takes pride in keeping critical equipment running at peak performance. In this role, you'll be the expert customers rely on-maintaining, troubleshooting, and repairing Ingersoll Rand positive displacement (PD) blower systems. You'll play a vital role in delivering responsive, high-impact service that supports customers' operational needs.

Responsibilities:

• Troubleshooting & Diagnosis: Inspecting and diagnosing mechanical failures in pumps, and related rotating equipment (e.g., assessing leaks, vibration, and unusual noise).
• Repair & Maintenance: Disassembling, repairing, rebuilding, and assembling pumps. This includes replacing impellers, bearings, mechanical seals, and packing.
• Documentation: Recording maintenance activities, parts used, and technical findings for compliance.
• Technical Interpretation: Reading blueprints, schematics, and technical manuals to ensure proper assembly

• High School diploma or GED
• 5+ years of relevant / equivalent technical experience: millwright, maintenance, or field service.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.
• Must furnish own tools (basic hand tools)

• Technical Expertise: Strong mechanical skills working with:
  • Rotating Equipment such as: Motors, blowers, and/or pumps
• Communication & Collaboration:
  • Clear and concise verbal and written communication.
    Demonstrated collaboration abilities
    Ability to build and maintain strong relationships with customers, employees, and Sales Representatives
• Problem Solving & Critical Thinking:
  • Strong analytical skills with the ability to apply critical thinking
    Proven ability to resolve conflict and escalate issues appropriately
    Effective problem-solving skills in dynamic environments
• Organization & Time Management:
  • Proven time management, organizational, and prioritization skills to meet deadlines
    Highly organized with the ability to work independently and as part of a team
• Professional Integrity: High moral and ethical standards with integrity consistently demonstrated

• Position is 90% in-shop repairs and up to 10% travel for field work